AKS Virtual Solutions, LLC is an Internet enabled service dedicated to assisting you in just about every facet of your day to day activities. We offer this assistance at a low cost, enabling our customers to save both time and money.

Quotations & Deposits

Before AKS Virtual Solutions, LLC will commence any work a contract will be issued for signature detailing the requirements of the project, if applicable an expected and agreed completion date and acknowledgement of these terms and conditions.  This document must be signed by both parties and returned via email or post.

If you, the client, would like to change the project requirements, for any reason, AKS Virtual Solutions, LLC reserves the right to re-negotiate the original terms and conditions and issue a revised contract.

A 25% deposit is due with the signed contract before work commences.  For new clients, AKS Virtual Solutions, LLC reserves the right to request the full amount before the project commences.

Rates & Charges

The hourly rate will be billed in increments of 15 minutes, rounded to the nearest quarter hour.

All stationery, telephone, fax, postage, CDs, disks, printing costs and other expenses will be charged separately at cost price. The total sum of charges may be required before work commences on your project.

All time spent working on your project, including time spent communicating by telephone, email, fax etc, will be chargeable at the applicable hourly rate.

For telephone and internet research will be charged at the hourly rate and billed in increments of 15 minutes, rounded to the nearest quarter hour.

Any time taken to carry out experimental work, as requested by the client, will be charged at the applicable hourly rate.

Each client is entitled to a 1 hour FREE consultation to discuss the project prior to commencement.  Further meetings will be billed at the hourly rate.

Work required by the same day must be submitted no later than 11am unless otherwise agreed by AKS Virtual Solutions, LLC.


Invoices are due upon receipt and payment is expected within 10 business days of invoice date.

AKS Virtual Solutions, LLC reserves the right to charge interest at a rate of 5% per month as long as the overdue amount remains unpaid.

If for any reason work must be suspended or delayed through any default of the client, AKS Virtual Solutions, LLC is entitled to immediate payment for work carried out and any expenses incurred.


Payment for invoices and services is to be made by Paypal, check or money order amd made payable to AKS Virtual Solution, LLC as indicated on invoice.

All payments must be made within the agreed payment terms.

Virtual assistance packages (retainer agreements)

For retainer packages, payment for each month is required in advance. Invoices will be issued on the 15th of each calendar month for the following month allowing time for payment within the agreed terms, before the next month commences.

Retainer packages have a minimum contract tie-in of 2 months.  After the 2 month period any client wishing to terminate their package must provide one calendar months’ notice.

Clients wishing to change up or down a band of retainer package are asked to give a minimum of 1 months’ notice.

Limitation of Liability

We shall use reasonable skill and care in providing AKS Virtual Solutions, LLC to you. Except as expressly provided in these terms and conditions, we expressly disclaim, to the extent permitted by law, any further representations (except misrepresentations made fraudulently), warranties, conditions or other terms, express or implied, by statute, collaterally or otherwise, including but not limited to implied warranties, conditions or other terms of satisfactory quality, fitness for a particular purpose or reasonable care and skill. We shall not be liable in contract, tort (including negligence), statutory duty or collaterally or otherwise arising out of or in connection with these terms and conditions or AKS Virtual Solutions, LLC for consequential, indirect or special loss or damage (including loss of revenues, profits, contracts, business or anticipated savings), in each case whether or not advised of the possibility of such loss or damage and howsoever incurred. Our maximum liability in contract, tort (including negligence), statutory duty or collaterally or otherwise arising out of or in connection with these terms and conditions and/or AKS Virtual Solutions, LLC, shall, in respect of one or more events or series of events (whether connected or unconnected) taking place within any twelve month period be limited to the lesser of $50 or the sums paid by you in such period.

    1. THIS AGREEMENT. This Agreement is a contract between you and AKS Virtual Solutions, LLC and applies to your use of AKS Virtual Solutions, LLC Services. You must read, agree with and accept all of the terms and conditions contained in this Agreement. The User Agreement is subject to change by AKS Virtual Solutions, LLC at any time, at its sole discretion, with advance notice given to the user. The most current version of the User Agreement, which will supersede all earlier versions, can be accessed through the hyperlink at the bottom of the AKS Virtual Solutions, LLC site. You should review the User Agreement regularly, to determine if there have been changes. Continued use of your membership constitutes acceptance of the most recent version of the User Agreement. In addition to reviewing this Agreement, please read our Privacy Policy in order to better understand our commitment to maintaining your privacy, as well as our use and disclosure of your information. By agreeing to the terms of this Agreement, you are also agreeing to the terms of AKS Virtual Solutions, LLC Privacy Policy, the terms of which are incorporated herein, and agree that the terms of such policy are reasonable.

    1. NOTICE. You agree that AKS Virtual Solutions, LLC may provide notices to you of changes to our User Agreement, Privacy Policy, or any other policy or issue AKS Virtual Solutions, LLC may have, by website postings, emails to the email address listed in your account, or by mail to the street address listed in your account. Such notices shall be considered to be received by you within 24 hours of the time they are posted to our website or sent by email to you unless we receive notice that the email was not delivered. Any notice sent by mail will be considered to have been received by you three business days after it is sent.

    1. OWNERSHIP. This site, together with the arrangement and compilation of the content, is the copyrighted property of AKS Virtual Solutions, LLC. Nothing contained on this site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the copyrights without the written permission of AKS Virtual Solutions, LLC. AKS Virtual Solutions,, and all related logos, products and services described in our website are copyrighted materials. You may not copy, imitate or use them without AKS Virtual Solutions, LLC prior written consent.

    1. ELIGIBILITY AND AUTHORIZATION. To be eligible for our Services, you must be at least 18 years old. When signing up for our services, you authorize AKS Virtual Solutions, LLC, directly or through third parties, to make any inquiries we consider necessary to validate your identity. This may include asking you for further information, requiring you to take steps to confirm ownership of your email address or financial instruments, and verifying your information against third party databases or through other sources.

    1. FEES FOR USERS: Fees for services can be obtained by contacting AKS Virtual Solutions, LLC. We reserve the right to change our fees at any time. Changes to our fee schedule are effective after we provide you with at least fourteen (14) days' notice by posting the changes on the Site or contacting you through the email or mailing address listed in your account. Changes in fees for current customers or clients become effective at the beginning of their next billing period. We may choose to temporarily change the fees for our services for promotional events or new services, and such changes are effective when we post the temporary promotional event or new service on the Site.

    1. LIMITATION OF LIABILITY. AKS Virtual Solutions, LLC assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in this site or your downloading of any materials, data, text, images, video or audio from the site. We are also not responsible for any loss attributed to our failure to provide timely reminders to our users. In no event shall AKS Virtual Solutions, LLC or any third party providers or distributors be liable for any injury, loss, claim, damage, or damages, including, but not limited to, any special, exemplary, punitive, indirect, incidental or consequential damages of any kind, whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with (i) any use of this site or content found herein, or (ii) the performance or non performance by AKS Virtual Solutions, LLC or any third party providers, including, but not limited to, non performance resulting from bankruptcy, reorganization, insolvency, dissolution or liquidation even if such party has been advised of the possibility of damages to such parties or any other party.

    1. LIST OF HOLIDAYS: Our office will be closed on the following days in 2014.

      January 1 New Year's Day
      January 20 Martin Luther King’s Day
      February 17 Washington’s Birthday
      April 18 Good Friday
      May 26 Memorial Day
      July 4 Independence Day
      September 1 Labor Day
      October 13 Columbus Day
      November 11 Veteran’s Day
      November 26, 27 & 28 Thanksgiving Day
      December 23, 24 & 25 Christmas Day

    1. NONDISCLOSURE. The terms of the user agreement governs the disclosure of information by and between AKS Virtual Solutions, LLC, (the “Recipient”) and you, the new member (the “Discloser”) as of the date of this membership signup. The parties are willing to disclose such information to each other on the condition that the recipient of the information does not disclose the same to any third party nor make use thereof in any manner except as set out below.

      In consideration of such disclosure to each other, it is agreed by and between the parties hereto as follows:

      I. Handling of Confidential Information: The receiving party undertakes to treat as strictly confidential and not to divulge to any third party any of the information disclosed by the other and not to make use of any such information without the disclosing party's prior written consent. The obligations of confidentiality and non-disclosure will be honored even after the termination of this agreement, except as required by governmental authorities.

      II. Definition of Confidential Information: As used herein, “Confidential Information” shall mean any and all technical and non-technical information provided by either party to the other, including but not limited to, trade secrets, information related to current, future, and proposed products and services of each of the parties, and including, without limitation, their respective information concerning research, experimental work, development, financial information, customer lists, employees, business and contractual relationships, sales and marketing plans.

      III. Exceptions to Confidential Information: The above undertaking shall not apply to:

      a. Information which after disclosure by the disclosing party is published or becomes generally available to the public, otherwise than through any act or omission on the part of the receiving party;
      b. Information which the receiving party can show was in its possession at the time of disclosure and which was not acquired directly from the disclosing party;
      c. Information rightfully acquired from others who did not obtain it under the pledge of secrecy to the disclosing party.
      d. Information which at the time of disclosure is published or otherwise generally available to the public;

      IV. Residual Knowledge: The terms of this Agreement shall be deemed to apply also to the employees or agents or legally associated entities of the receiving party who shall require their said employees or agents or legally associated entities to observe the foregoing obligations.

      V. No Grant of Rights: Neither the execution of this Agreement, nor the disclosure of any Proprietary Information hereunder, shall be construed as granting either expressly or by implication, estoppel or otherwise, any license under any invention or patent now or hereafter owned by or controlled by the parties.

    1. INDEMNIFICATION. You agree to defend, indemnify and hold AKS Virtual Solutions, LLC, its officers, managers and employees harmless from any claim or demand (including attorneys' fees) made or incurred by any third party due to or arising out of your breach of this Agreement and/or your use of the Services.

    1. DISPUTES. If a dispute arises between you and AKS Virtual Solutions, LLC please contact us first. Our goal is to learn about and address your concerns and, if we are unable to do so to your satisfaction, to provide you with a neutral and cost effective means of resolving the dispute quickly. Disputes between you and AKS Virtual Solutions, LLC regarding our services may be reported to customer service online through AKS Virtual Solutions, LLC help center at any time, or by calling us at.

    1. ATTORNEY'S FEES. If AKS Virtual Solutions, LLC takes any action to enforce this Agreement, AKS Virtual Solutions, LLC will be entitled to recover from you, and you agree to pay, all reasonable and necessary attorney's fees, costs, and any cost of arbitration, in addition to any other relief, at law or in equity, to which such parties may be entitled.

    1. WAIVER. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.

    1. TERMINATION. AKS Virtual Solutions, LLC may terminate this Agreement and these terms and conditions and/or the provision of any of the services at any time for any reason, including any improper use of this site or your failure to comply with these terms and conditions. Such termination shall not affect any right to relief to which AKS Virtual Solutions, LLC may be entitled, at law or in equity. Upon termination of this Agreement and these terms and conditions, all rights granted to you will terminate and revert to AKS Virtual Solutions, LLC as applicable.

    1. ASSIGNMENT. You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.

    1. MODIFICATION. AKS Virtual Solutions, LLC may at any time modify these terms and conditions and your continued use of this site will be conditioned upon the terms and conditions in force at the time of your use.

    1. SEVERABILITY. These terms and conditions shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

  1. ENTIRE AGREEMENT. This Agreement, together with any terms and conditions incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this site.